By the Founders, Department of Technology | San Diego, California | November 14, 2026
A future Department of Technology official should have real-world experience running enterprise-size networks: routers, switches, servers, and the websites that sit on top of them. Knowing a programming language or two is not enough, and neither is a university degree in computer science on its own. Hands-on network engineering experience is a must.
This is our view, and we state it plainly. We are not claiming a survey or a study. We are describing what we see and why we think it matters.
The Internet is made of physical things
It is easy to think of the Internet as a cloud. It is not. It is cables, routers, switches, firewalls, and servers in buildings that need power and cooling, all configured by people who know how the pieces connect and what happens when one fails.
A router decides where traffic goes. A switch connects devices inside a network. A server stores and delivers the websites, files, and services people use. When any of them is misconfigured or overloaded, services slow down or disappear, and the cause is rarely obvious to someone who has never worked with them.
Machine Intelligence runs on networks
The current Machine Intelligence (MI, often called AI) revolution and the Internet depend on each other. MI systems are trained and used across vast networks of servers in data centers, and the Internet is how those systems reach schools, hospitals, businesses, and homes. Better MI drives more demand for bandwidth and computing, and a stronger network makes better MI possible.
That is why network engineers matter more than ever. The buildout we describe in our Data Centers series is not only about chips and algorithms. It is about power, fiber, cooling, and the networks that tie it all together.
Programming skills alone are not enough
Writing code is valuable, and many excellent technology workers are programmers. But being capable in one or a few programming languages is a different skill from designing, securing, and keeping an enterprise network running.
A useful comparison is the road. Many people are skilled drivers, but we would not ask a skilled driver to design a highway interchange. Likewise, a talented programmer is not automatically qualified to oversee a statewide network or a county data center.
In our experience, many self-described technology experts, including some in government jobs, have never configured a switch, built a routing table, or run a production web server. That gap matters most when they are asked to judge what a vendor is selling or what an agency actually needs.
A computer science degree is not enough either
This is not a criticism of computer science graduates. Computer science is a demanding and valuable field. But it is a different discipline from network engineering. In our view, a computer science degree typically emphasizes theory, algorithms, and software, while keeping an enterprise network running is a hands-on craft learned by doing it.
In other words, for this job, a professional certification can be worth more than a generic computer science degree. Certifications such as Cisco’s and Juniper Networks’ networking credentials are built around the work itself: configuring routers and switches, securing traffic, and fixing what breaks. Vendor certifications in cloud computing from Amazon, Google, IBM, and others show the same practical, foundational skills. Many of them also expire, so holders must renew them as the technology changes.
None of these replaces years of hands-on experience, and a public official should understand principles that apply across vendors rather than just one company’s products. But as evidence that someone has the skills a future Department of Technology official needs, a relevant certification on top of real-world experience says far more than a general degree does.
Consider a comparison from the law. Someone with a philosophy degree has studied something worthwhile: logic, ethics, and argument. But if that person wanted to practice law, we would not call it practical or logical to let them represent clients on that degree alone. In nearly every state they would need law school, a bar exam, and real experience first.
Technology leadership is no different. A degree in a related field does not, by itself, qualify someone to run the network that schools, hospitals, and emergency services depend on. The credential and the experience have to match the work.
There is no technology equivalent of the bar exam, which makes a documented, hands-on track record more important, not less. A network engineer’s experience is a must for the people who lead and oversee public technology, not a nice extra.
We already expect this of other infrastructure
We rely on engineers to build and maintain our roads, bridges, water systems, and cities. No one would put someone who has never worked on a bridge in charge of bridge safety. Networks are infrastructure too, and our schools, hospitals, elections, emergency services, and economy increasingly depend on them.
The Internet needs its own maintenance and its own engineers, and the people who lead public technology offices should come from that world or understand it deeply.
What we would look for
We would want a future Department of Technology official to bring real-world, hands-on experience in areas such as:
- Enterprise networking: designing and running networks with routers and switches at a scale where outages affect many people.
- Servers and hosting: deploying, securing, and maintaining web servers and the services that run on them.
- Web building: creating and maintaining websites, not just consuming them.
- Reliability and security: planning for backups, redundancy, monitoring, and recovery when something breaks.
- Troubleshooting under pressure: diagnosing an outage in a live system, which no classroom fully teaches.
Degrees and certifications can show that someone studied a subject. They cannot show that someone has kept a real network running, especially in a field that changes constantly. That is why we put a track record of hands-on work ahead of credentials alone.
Why it matters in government
Public technology decisions depend on this knowledge more than most people realize:
- Data centers: officials weigh power, fiber, water, and cooling requests without always being able to tell a real project from a placeholder. See How a Data Center Deal Actually Gets Made.
- Cybersecurity: defending public systems starts with understanding how they are connected.
- Continuity of government: keeping services running through outages and disasters depends on resilient networks.
- Procurement: leaders who understand the technology are harder to oversell and better at writing contracts.
- Schools and public safety: systems like School Contact only work if the underlying networks are secure and reliable.
What this does not mean
A technology leader does not need to configure every router personally. Like any executive, they will rely on a professional staff, and we would fund one. But a leader who has never done the work cannot judge whether the staff, or a vendor, is giving good advice.
Our first-year guide for counties and cities shows how much of the job comes down to asking the right questions. Leaders can only ask them if they understand the answers.
Questions to ask candidates
If someone is running for a technology role, or already holds one, here are a few simple questions voters can ask:
- Have you built or managed a network with routers and switches at enterprise scale?
- Have you run or secured a production web server?
- Can you explain, in plain language, how your agency’s systems connect and what happens if one fails?
- How will you make sure your team has the hands-on skills to defend and maintain our public networks?
An honest answer, even one that admits a gap and explains how it will be filled, tells voters a great deal.
The bottom line
The Internet and Machine Intelligence are growing together, and both depend on engineers who know how networks really work. We maintain our roads and bridges because we know we need people who can build and fix them. We should hold the people who oversee our digital infrastructure to the same standard.
We want to hear from network engineers, system administrators, and web builders. If you have run real networks, tell us what a public technology leader needs to know. We would rather be corrected than applauded.
